Privacy Policy

• Your name, email address, telephone number and delivery address.
• Order and transaction information, including what you bought, the amount paid and your order history.
• Messages you send us for customer support.
• Information about how you use our site, collected through cookies and analytics.

• To process, dispatch and deliver your order and to send order updates and tracking.
• To answer your questions and handle returns, faults and warranty claims.
• To improve our products, site and service.
• To measure advertising and conversions, where that tracking is enabled and you have accepted cookies.

We do not sell your personal information. We do share what is needed to run the store and fulfil your order:

• Shopify, which hosts our customer, order and checkout records.
• Our payment provider, which processes your payment. PITDECK does not store your full card details.
• Delivery and freight providers, so your order can be shipped and tracked.
• Analytics and advertising providers, where that tracking is enabled and you have accepted cookies.
• Anyone else where we are required or permitted by law.

We use cookies to keep your cart working and, where enabled, to measure site and advertising performance. Analytics and advertising tags load only after you accept cookies. You can decline, and you can clear cookies in your browser at any time.

Customer and order records are held in Shopify, which processes them on our behalf and may store data outside Australia. We take reasonable steps to protect your information from misuse, loss and unauthorised access.

You can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw your consent to marketing at any time by emailing hello@pitdeck.com.au. We may need to keep some order records to meet our legal and tax obligations.

If you are concerned about how we have handled your information, email hello@pitdeck.com.au and we will respond. You can also contact the Office of the Australian Information Commissioner.